Unable to log in to desktop application

I am attempting to log into the application after creating an account and am being blocked with an error code as below.

There is no user record corresponding to this identifier. The user may have been deleted.

I have attempted to close and restart the application and it is not any better. I have also tried with and without admin privilege’s.

Send a email to support@signalrgb.com with your account info, then we can take a look.