“Turzx LCD 2.1” not detected — VID_1A86 PID_CA21 (PCYes Vision 360 AIO)"
There are a lot of variant devices, are you certain it’s an officially licensed Turzx product? I’ve seen a lot of devices that are knockoffs and have different device IDs.
I’ll reach out to the team, but you can also file a bug report using the bug icon in the app (upper-right corner) or through this link so that the support team can follow up. I’m guessing the VID or PID doesn’t match the list of supported screens.