Requesting for device compatibility as it is not showing on devices
G-Skill Trident Nzeo Z f5-6000j3036f16gx2
GSkill Trident RAM is supported. 
Try updating your motherboard BIOs perhaps? If that fails, I’d report the bug using the bug icon in the app (upper-right corner) or through this link so that the support team can follow up.
Thanks, figured it out. need to disable the MSI on the Add-ons for SignalRGB to control the rams on MSI motherboard. Couldn’t find this step anywhere on the tutorials.
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