SignalRGB not opening

when I go to open signalRGB it is stuck on a white screen. the RGB fan profile I had is working and the cooling I set in the app seems fine, but no app view. just a white box that when I hover over it turns my cursor into a loading circle. eventually microsoft pops up and says it’s not responding and if I want to close the app. I was literally using it 20 minutes ago and my RGB effect was frozen. now after restarting the app it does this no matter what. please help I just subscribed to the pro edition