SignalRBG Crashing Error Code - 0xc0000005

Support
1

Faulting application name: SignalRgb.exe, version: 2.3.65.0, time stamp: 0x65dfcbdc
Faulting module name: SignalRgb.exe, version: 2.3.65.0, time stamp: 0x65dfcbdc
Exception code: 0xc0000005
Fault offset: 0x000000000167b542
Faulting process id: 0x0x7478
Faulting application start time: 0x0x1DA6E365FBA5560
Faulting application path: C:\Users$USERNAME$\AppData\Local\VortxEngine\app-2.3.65\Signal-x64\SignalRgb.exe
Faulting module path: C:\Users$USERNAME$\AppData\Local\VortxEngine\app-2.3.65\Signal-x64\SignalRgb.exe
Report Id: 433da5ad-371a-4753-8dc9-9a53a3315689
Faulting package full name:
Faulting package-relative application ID:

I have Fan Cooling Turned On For Motherboard & GPU as well. Please could you advise? Running latest beta version. Is there a way to ensure the software keeps running even If It crashes?

2

Fault bucket 1526316406486402520, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: SignalRgb.exe
P2: 2.3.65.0
P3: 65dfcbdc
P4: SignalRgb.exe
P5: 2.3.65.0
P6: 65dfcbdc
P7: c0000005
P8: 000000000167b542
P9:
P10:

Attached files:
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.91edcf34-9ee4-4ca5-9fd2-fb954e359429.tmp.dmp
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.ff27c091-2f6f-4e75-ac35-7d80081eb671.tmp.WERInternalMetadata.xml
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.f597cc50-f944-4fb6-9555-fb89cb9c81eb.tmp.csv
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.6d9b16e7-11c8-4f8e-ad95-c5607768f218.tmp.txt
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.e953d029-c876-441a-94a4-a100d79835f1.tmp.xml

These files may be available here:
\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_SignalRgb.exe_57eac41ed1e97f7c34fde3d3de993ad663e9bed0_33c9ed74_1455d362-a591-405f-9d04-96b451a7545f

Analysis symbol:
Rechecking for solution: 0
Report Id: 433da5ad-371a-4753-8dc9-9a53a3315689
Report Status: 268435456
Hashed bucket: ba54ed24b92a4398452e90af577905d8
Cab Guid: 0

3

Hello JGM, could you try to re-install the app to see if the issue persists?
If it does persists, please, email these info you added with the latest log of at least 5KB (it can be found here: https://srgbmods.net/s?p=view/logs) to support@signalrgb.com