Signal slowing internet?

Sorry for the long post…

Hello, I was hoping for some help. I’ve used signal for the past year or so and love it. However the last few days I noticed my internet speeds have been all over the place. I get 1gig and when I run speed test it shoots up then will just drop. I average anywhere from 300-500. After doing every thing imaginable I had my provider come out and we changed modems and all that stuff. I would get a steady 750 over Wi-Fi but over Ethernet it would still throttle.

At some point I decided to run speed tests and closing anything running one thing at a time. Low and behold when I close signal my connection was back to a steady 950. I thought there was no way but over the last two days I’ve tested it repeatedly. When signal was closed always got 950, when it was opened back to the large dips. It is only over Ethernet though. Wi-Fi stays consistent. Ive tried playing with setting, uninstalling and reinstalling, you name it. I was hoping anyone out there had any idea of what was going on?! I really want to get this working again because I love signal since it’s the only thing really out there to sync all my devices without multiple software running.

If it helps my mobo is a MSI z590 pro gaming. I’m running Corsair vengeance pro rbg ram, nzxt kraken aio, Corsair ll fans and light strips with a nod pro. Corsair keyboard and razer mouse and headphone stand.

Thank you!

Hello, i know this topic is old but instead of creating a new one i want to hop on on this. I face exact the same issue sine 2 weeks. 1.1Gbit download speed with SignalRGB off. 17Mbit Download Speed with SignalRGB on. Any suggestions?
I already reinstalled the program and also tried the preview version. Settings were preloaded again. Any folders or registry keys to clean? Thanks!

Nukulai

Just to be clear, SignalRGB isn’t eating your bandwidth. The app barely touches the internet after startup. Something about how it talks to your hardware seems to be upsetting your Ethernet controller, which would explain why WiFi is fine.

Try updating your network drivers first. If that doesn’t help, disable your motherboard in SignalRGB’s Devices page and run a speed test. If speeds recover, there’s a communication issue between the app and your motherboard.

Let us know how it goes!

Thanks Benny. Disabling all devices didn’t help. drop persists. Affects onboard LAN AND a USB LAN on the same PC. NDIS bindings are clean.

test results, same setup:

  • SignalRGB closed: 900 Mbps
  • OpenGL: ~290 Mbps
  • D3D11: 240 Mbps
  • D3D12: 120 Mbps

LatencyMon shows dxgkrnl.sys at 32 ms total exec. Looks like the renderer itself, not device communication. I think it started after 2.5.53 added D3D12. RX 6800 XT, MSI X570 (no new drivers available), Win 11. Tested Wifi only with my handy to verfiy connection.

Do you have any WLED devices, or the plugins for them enabled? I’d be curious if that affects the results at all.

I’ll bring this to the team and see what additional insight I can get internally too. :slight_smile:

Thanks for taking the time to look into this!

No WLED devices and no WLED plugins enabled here. All my hardware is USB/SMBus based: MSI X570 board, Corsair RAM, ASUS ROG Strix Scope II RX keyboard, Logitech G502X mouse, plus an NZXT Kraken (currently disabled in SignalRGB). No network-attached lighting at all.

So the throughput drop happens without any network-side lighting traffic involved.

Regarding the plugins, are things like Philips Hue and other plugins disabled too? Checking with the team and they hadn’t seen this behavior after accounting for wifi devices.

Might be a good idea to send a bug report using the bug icon in the app (upper-right corner) or through this link so that the support team can follow up. Include a screenshot of the plugin page showing them all disabled. The more info the team can get, the better.

Hey Badger, thanks for the reply. There are no other plugins intalled. Phllips Hue Bridge isn’t linked in the program. I’ll send an email to the support. I’m not able to put screenshots in the bug report inside the app. Thanks!