Nzxt Kraken Elite V2 Crashing

After the most newest update any time i have signalRGB open it all works fine for like 1 or 2 minutes can see and control the kraken and the LCD screen but then I get a message saying this

Then it like tries to restart the kraken and it gets stuck in a loop of restart and signalRBG no longer sees it and NZXT CAM just says it needs a update but doesn’t work.

What version of the app are you on? Can you try installing the latest .70 build found on our website? My understanding is that the plugin has been updated and we’re hoping to see better performance in the latest versions.

I’ve fully uninstalled and installed from the website and got .70 and thats fixed the offline message and doesn’t crash the full thing but when i go to cooling it looks like the pump is fine but the fans keep flashing on and off.

SignalRgb_2026-06-17_20-22-33

Never mind that flashing I turned on manual control then told it to calibrate and it looks like thats fixed it

this has been a bit of a roller-coaster its crashing again now but no warning this time

Can you clarify just to make sure I understand correctly. The LCD is crashing or the SRGB app?

I know .71 should also be going out here soon too, but you can also report the bug in-app so we can take a peak at the logs and pass info along to the dev team.

its the LCD that crashes and then it like tries to reboot to fix but gets stuck in a loop. once it does this SRGB can’t see it in the devices or in cooling (fans and pump) so in the app it just disappears now.

I’d definitely recommend reporting the bug using the bug icon in the app (upper-right corner) or through this link so that the support team can follow up. The team’s been following this for a bit and the latest plugin should improve the experience with the Kraken LCDs but happy to investigate further with the Support team. :slight_smile:

Just reported the bug but still experiencing the same behavior outlined above. I see there was changed made in the hot fix but not luck here.

It looks like there this was patched into the latest release. I have been playing with off an on all day with no hangs which is awesome. One bug I think I found though, when adding an image GIF and then applying text, I have to assign the text after each restart.

Been having the crashing issues on this AIO and ran across this thread while trying to troubleshoot. I also found a hotfix which I applied:

Thought it was working but it ended up crashing again. Is the same issue in this thread and can anyone confirm this is still an issue or if I have or have not applied this hot fix correctly?

The most recent update lowered how fast the device’s LCD refreshes, which was causing the hangs. Sounds like that’s working for you!

The text-not-persisting-after-restart bug is a new issue however, could you please report it using the bug icon (top-right in the app) with steps to reproduce? That gets it tracked properly so we can escalate to the devs. :slight_smile:

I did report it, hopefully we get it fixed in the next patch. On a positive note, not a single crash so looks like that fix took.