NZXT F120 RGB fans no longer showing up

General
1

Everything was working fine, and then I don’t know, the last update borked it I guess. The Devices screen shows the controllers but no channels. I had this problem before and customer services sent me a file, NZXT_Smart_Device_V2_Controller to put in the WhirlwindFX/Plugins folder, and that’s still there but it doesn’t seem to be working. The device log says Error: device.read(): HID handle is invalid, confirm that the protocol type selected is HID.
ReadAllPackets():157

I’ve restarted computer, restarted SignalRGB, RESET SignalRGB, reinstalled SignalRGB. Installed and uninstalled NZXT Cam and the fans work fine with that.

2

Try temporarily moving that file out of the user plugins folder and restarting Signal.

3

That worked. I didn’t even have to put it back. Thanks!

1 Like