Not able to pay

General
1

Hey guys!

I’ve tried several payments, but nothing works.
It is not possible for me to buy lightpoints.
Assoon as I am logged into paypal the page freezes. I can scroll, it says the paypal is logged in. but i’m not able to click on complete purchase.

Ive tried:
Other subscriptions/other pack of lightpoints
Changed browser, Firefox/chrome - Android browser/chrome browser.
Changed account, I have one RGB account for myself and my son.

But on all devices and browsers it gets stuck assoon as I am logged in to pay.

2

I’d recommend reaching out to us over email, [email protected]. We’ll likely need to investigate some backend details.

If you’re able to access marketplace.signalrgb.com, then generally that should mean everything is good from a network perspective. There could possibly be an issue depending on your region/country, or perhaps DNS settings. Happy to look into this further!