Is the keeb connected directly to the computer, or perhaps a hub? What about the cable, is it the one that came with it? Could be the cable or USB hub limiting the data flow to the device (so to speak).
I would report the bug using the bug icon in the app (upper-right corner) or through this link, and our support team will follow up.
Yes connected directly to the pc, i have already done that, but the developer doesn’t answer me can you forward the bug pls.
When was your bug reported? I can go try to find the ticket! It can take a day or few for a response, and we recently made changes to how bug reports work on our backend a few weeks ago. If you haven’t submitted a report recently, I’d submit another one just in case.
Happy to look into it further!!
I was in talk on discord with the developer directly since multiple month but unable to reproduce because he was owning the wireless one, then i told him that i have noticed the error that i have sent in the console then never responded to me after that.
I have recently opened a ticket normally
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Thanks for the info! We’ll take another pass to see if we can uncover any new insights.
Unfortunately, if we can’t replicate or nail down a root cause there may be little we can do. It may also be worth reaching out to Logitech support as well.
I have already done that. Logitech doesn’t answer me, btw. As I have said, he didn’t see the error on the console. The problem is that he also needs the wired one and he owns the wireless one.
So maybe now with the error in the console it can fix ? i cant upload logs here
Can you fw the bug ? pls
the error always occur…
Make sure to include those in the ticket as well! We’ll update as soon as we have any more insight, but I apologize in advance if we can’t find a solution. Might be unique to your specific combination of USB controllers and such. 
I did on the id ticket I have provide before.
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Appreciated! We’ll look into the bug and if it’s something we can resolve, or if we have questions, we’ll get back to you as soon as we can!