Keyboard or Mouse Not Working

Troubleshooting
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Problem: A supported keyboard or mouse is not working with SignalRGB

Solution:

If your RGB keyboard or mouse is on the supported device list, but does not work properly in SignalRGB, try the following steps.

  • Close SignalRGB. Right click on the icon in the system tray, and select Quit.

  • Launch the original app that controls your keyboard/mouse. For example, if you are using a Corsair keyboard, launch iCUE.
  • Delete any onboard profiles that might be saved to the device. This process will differ depending on the keyboard or mouse you’re using.
  • If available: set the device to software control mode.
  • If available: force a firmware update on the device.
  • If possible, delete all lighting effects or set the device’s lighting to solid black / #000000.
  • Quit the original app and make sure that it is fully closed by checking that it is not in Task Manager.
  • Re-launch SignalRGB.

If your device still doesn’t react to the effects, please try using a different USB port.