I have tried for 2 days to figure out how to pay for Pro. I desperately want those features but clicking on the pricing plans to “get started” does nothing. I have tried multiple browsers and incognito mode… nothing causes those buttons to work. Right-clicking also does not give any options traditionally found on a web link button.
Please can you help me pay for Pro? Seems odd it is so hard to give you money.
Thank you
John
@FzR_dontdie_x can probably help here.
Hello,
This is an issue some customers are having at this point and we are looking into the reasons why. Please send a ticket to support@whirlwindfx.com and I can follow up with you on this issue where you can provide more detailed information to help us hopefully find a fix for the problem.
Thank You,
SRGB Support
Has this ever been resolved? I cannot get the payment window to come up for six month or one year subscription. The one month subscription window does work. I’ve turned off ad blockers and pop up blockers with no success. The window closes after it opens. Thanks.
Hello thank you for the follow up! Yes all set been a happy customer for quite a while now!
John M Sowden V
Cyber Security and Privacy Professional 
Mobile 862-266-7076 Email john@sowden.tech
“Our computer can tell everything about us, and this information can be good or bad. Let’s secure them today.” - Inder Khatri
Only monthly payment window works. Six month and annual closes and doesn’t permit input.
I’m having the same issue. The dialog on Chrome browser pops up for six months and annually but closes before anything loads. The one-month dialog opens and loads correctly. Cleared cache and cookies, logged out, and back in. Only the monthly popup is still coming up. The only difference seems to be that on the annual dialog popup, we never get to the “https://prodregistryv2.org/v1/rgstr” Post that we get on the monthly.
I also, looked into the chargebee links and compared them. I found this one “*****chargebee.com/*/sandbox_2025.02.21-08.46/” and thought someone may have pushed the wrong link to production on Friday.
Hope this helps some. Looking forward to getting an annual sub!
Thanks for confirming, Alice. It’s definitely a coding error.
It’s fixed Alice! You can get the annual now!