Govee H6046 Not Detected, But On Supported List

Hello, yesterday I bought a Govee desk rope light, and the Govee H6046 Light Bars. Both are on the SignalRGB supported list. I installed the rope light strip yesterday, it is working perfectly and was immediately detected by SignalRGB . Today, I installed the H6046 light bars…and they are not being detected by SignalRGB. I have factory reset the light bars multiple times…they are connected to 2.4 GHZ wifi, and the LAN switch is on. I also tried to connect them by putting in the IP address, but they still are not detected by SignalRGB.

What could I be missing, or are the H6046 not actually compatible? Has anyone connected them to SignalRGB successfully, and if so, how did you do it?

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@Rek1984 please, send an email to support@signalrgb.com attaching a screenshot from your device info (found here) and the most recent log that is at least 5KB (found here), thank you.

Same issue, support kinda helped months ago, issue with me is, the bars are not synced, at all…

Me too, I’ve tried plugging in the specific IP address too but no luck.

Still nothing, booooooooooo!

Still waiting guys