I did see that there was a similar issue but from a different brand, and I looked up the directory mentioned in the solution. There is a folder for the Colorful brand so I am wondering if this can help me?
The directory is this: %localappdata%\VortxEngine\app-2.5.19\Signal-x64\Plugins\Colorful
The similar issue I was talking about is this: Asus TUF RTX 4090 GPU not detected