Can you guys help me out with this?

Support
1

Device: Razer Ornata V3 Tenkeyless
Hardware Revision PID: 02A3
VID: 1532
MI Interface: MI_02
Firmware: REV_0200

Issue:
SignalRGB loads the Ornata V3 TKL plugin, hooks HID successfully, and creates 87 LEDs. However, the keyboard flashes multiple times and then all lighting shuts off. No lighting effects are applied.

Observations:

  • Plugin opens endpoint.interface = 2, usage_page = 0x0001 (generic HID), not a vendor-defined RGB endpoint.
  • No Razer Synapse processes running.
2

Have you tried connecting it over other USB ports, or double checking if there’s any firmware updates for the keyboard available? If that doesn’t do the trick, we might need to look at the logs.

You can report the issue using the bug icon in the app (upper-right corner) or through this link so that the support team can follow up!