Brand new motherboard no longer being recognized by it own rgb software

When I closed out SignalRGB all my fan rgb lights went off. Opened MSI Center now it only recognizes the memory sticks. Uninstalled SignalRGB power down my PC (shut off unplug push the power button a few times) still no lights. Uninstalled MSI Center and the SDK and reinstalled still nothing. Uninstalled MSI Center again and reinstalled SignalRGB lights come on when it loads up. MSI X870E EDGE TI WIFI. Please help!!

Just to clarify, are you saying that while SignalRGB is installed and running the RGB devices are working, but when SignalRGB is closed the devices no longer respond? This sounds like expected behavior from a SignalRGB perspective, but I can’t speak to why the MSI software wouldn’t recognize devices. If there is no software open to control the RGBs, they will most likely turn off or go to a static color.

Maybe I’m not clear on what the issue is, but I hope this helps!