Big problems with device detection

Hi! i am not sure if i am doing right now, since i am new here. I dont have any thermaltake in my pc or outside my pc, its just there. I am going bananas. And why the heck does it say no device detect for my rams? I dont have any other rgb softwares, not even corsair Ique. SO, help me please.

Probably someone else who needs this URL that’s being blocked by firewall/VPNs. Not sure how many other threads I need to post this on for devs to post it somewhere; after all, it is just a bog standard URL, right?