argb fans no longer controllable?

Support
1

signal has been great with 1 exception: when I installed it, my argb fans turned off and haven’t come back on. I’ve uninstalled/reinstalled signal, run as admin, and tried using other programs to try and get those fans on again. no dice.

motherboard: gigabyte x570s aero g
ram: corsair vengeance pr sl x2 (works)
cooler: corsair nautilus 360 rs (cooling block works, but not fans)
other fans: 6x ruix v8 prism
cpu: amd ryzen 7 5800xt
gpu: XFX Swift AMD Radeon RX 9060 XT
aula f99 keyboard (works)
g502 mouse (works)

2

I’d try a full power cycle first. If that doesn’t work, may we know if your fans are turning on during the boot process or are still off?

3

hey! tried the full power cycle today. the fans are spinning normally–i use fan control for that no problem. the lights never come on, though, no matter what i pulse.

4

When you boot up your PC, do the lights come on or they’re completely off?

5

the aio pump block, the ram, and the logo on the gpu light up. nothing else does

6

That’s actually really useful information. Since the fans don’t light up even during boot, double-check that the ARGB cables from your fans and Nautilus are fully seated in the motherboard headers or hub. Even a slightly loose connection can cause LEDs to go completely dark.