After using for first time my RGB stopped working

Booted up the software my RGB was unresponsive so I thought needed a system reset now my RGB doesn’t work unless I do a full power shutdown but I have to do a full power shutdown every time I turn on or wake PC from sleep I’ve tried everything from Drive repair uninstalling reinstalling Signal RGB even tried my old software nothing changes my case exterior RGB doesn’t work at all

Sorry to hear you’re having trouble! We’d need a bit more info about your setup and such in order to troubleshoot, but we can get most of that through a log file. Please report the bug using the bug icon in the app (upper-right corner) or through this link, and our support team will follow up. This will ensure we get logs, and if we need more info we’ll ask! :slight_smile: