# Signalrgb PRO issues

**URL:** <https://forum.signalrgb.com/t/signalrgb-pro-issues/268>\
**Category:** Support\
**Created:** [March 11, 2023, 3:16pm UTC](https://forum.signalrgb.com/t/signalrgb-pro-issues/268 "2023-03-11T15:16:56Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![BenBraaf](https://avatars.discourse-cdn.com/v4/letter/b/91b2a8/32.png) [@BenBraaf](https://forum.signalrgb.com/u/BenBraaf)\
**Post date:** [March 11, 2023, 3:16pm UTC](https://forum.signalrgb.com/t/signalrgb-pro-issues/268/1 "2023-03-11T15:16:56Z")

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Hi guys,

Just installed it and I love it. So much so I want to go pro for the whole year except, the website doesn’t let me. You can pay either witth CC or PayPal and PayPal just does not give in.

Is there someone of the support staff who can help me with this?

Thanks in advance

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**Author:** ![FeuerSturm](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.signalrgb.com/feuersturm/32/9_2.png) [@FeuerSturm](https://forum.signalrgb.com/u/FeuerSturm)\
**Post date:** [March 11, 2023, 3:32pm UTC](https://forum.signalrgb.com/t/signalrgb-pro-issues/268/2 "2023-03-11T15:32:17Z")

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Hi,

it’s a known issue and being worked on,

if the payment worked but you don’t see your Pro status in the app, please email [support@whirlwindfx.com](mailto:support@whirlwindfx.com)  
they can help with that as I cannot unfortunately.

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**Author:** ![BenBraaf](https://avatars.discourse-cdn.com/v4/letter/b/91b2a8/32.png) [@BenBraaf](https://forum.signalrgb.com/u/BenBraaf)\
**Post date:** [March 11, 2023, 3:42pm UTC](https://forum.signalrgb.com/t/signalrgb-pro-issues/268/3 "2023-03-11T15:42:02Z")

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Thanks for the quick reply but it didn’t work. Tjen for now back to all my bloatware until it is fixed. I had trial and that skipped me as well 😄

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**Author:** ![BenBraaf](https://avatars.discourse-cdn.com/v4/letter/b/91b2a8/32.png) [@BenBraaf](https://forum.signalrgb.com/u/BenBraaf)\
**Post date:** [March 13, 2023, 3:57pm UTC](https://forum.signalrgb.com/t/signalrgb-pro-issues/268/4 "2023-03-13T15:57:56Z")

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Still nothing. This is a real shame. It just doesn’t let users experience the full package which is dumb. If they’re buzy with the problem they should solved it by now

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**Author:** ![tom9676](https://avatars.discourse-cdn.com/v4/letter/t/4af34b/32.png) [@tom9676](https://forum.signalrgb.com/u/tom9676)\
**Post date:** [March 13, 2023, 6:41pm UTC](https://forum.signalrgb.com/t/signalrgb-pro-issues/268/5 "2023-03-13T18:41:31Z")

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> **[Join the SignalRGB Open Beta Discord Server!](https://discord.com/invite/signalrgb)**
>
> SignalRGB controls and syncs your RGB with one free app. | 30,216 members

head here and ping @FzR dontdie he will assist

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**Author:** ![FeuerSturm](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.signalrgb.com/feuersturm/32/9_2.png) [@FeuerSturm](https://forum.signalrgb.com/u/FeuerSturm)\
**Post date:** [March 13, 2023, 7:16pm UTC](https://forum.signalrgb.com/t/signalrgb-pro-issues/268/6 "2023-03-13T19:16:47Z")

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I’ve pinged @FzR_dontdie_x already, hope he can jump in and help out.